Transportation Services sends late bus notifications via the BusPlanner Delays App on your mobile device. The App is available for both Android and iPhone.
You can also view delays live through the BusPlanner website > Yellow BusPlanner Delay Board.
What to do if my bus is late?
If a bus does not arrive within 10 minutes of its scheduled time, please ensure your child knows to notify an adult. No matter how late a bus runs behind schedule, the driver finishes the route. But we do recommend that after 20 minutes, you make other arrangements.
We ask that you ensure that your child knows how to return home or to a pre-selected location (such as an agreed-upon neighbour's house or local business).
Families should also ensure that children:
- are supervised at the bus stop
- are suitably clothed to withstand weather extremes
Real-time notifications
If you would like to receive notifications about bus delays, please download the BusPlanner Delays app.
The BusPlanner Delays App is free and available for Android and iPhone devices (standard data rates still apply). Any delayed routes are posted on the ECSD website: busplannerweb.ecsd.net/alerts; and ECSD notification procedures apply regardless of severity.
In the event of a collision, families will be notified by email. Following the initial notification, we will notify families via division email with more details regarding the collision.
How do I set up the Bus Planner Delays App?
Download the free BusPlanner Delays App through the respective App Store on your phone.
Click here for the Instructions to Download Delay App or watch the video below!
Please make sure notifications for the BusPlanner Delays App are turned on within your phone settings. Also, ensure your phone software is up to date. Note: Data usage and rates will occur while using the BusPlanner Delays App.
If you have any questions, please contact Transportation Services at 780-441-6078 or transportationservices@ecsd.net.